These two pages sound similar and live in different parts of the nav, which makes them easy to mix up — but they answer different questions.
People (Manage → Organisation → People)
Your complete roster: every current and former employee, contractor, and service account, synced automatically from your connected HR or identity provider (or added manually). This is where compliance status — policies, training, devices, background checks — is tracked per person.
Being on this list does not mean someone can log into ComplyJet. Notice the banner above: ComplyJet knows about 20 people here, but far fewer of them actually have login access — that's exactly what Users tracks.
Users (Setup → Settings → Users)
The much shorter list of people who can actually sign in to ComplyJet, each with an Admin or Employee role.
In this org, People has 20 entries — but Users has only 3. That gap is normal: most employees don't need their own ComplyJet login unless they're expected to log in themselves (to accept a policy, take training, or manage their own device).
Getting someone from People into Users
If someone on your People list needs access, invite them:
From the People page, click their row and invite them individually, or
From Settings → Users, use Invite All Employees to bulk-invite everyone who's missing access at once.
Until someone accepts an invite, they'll show up on People (so their compliance status is still tracked) but not on Users — and they won't receive reminder emails until they do.


