Your Trust Center is ComplyJet’s public-facing page for showing prospects and customers your security posture — certifications, controls, policies, and more — without them having to ask you directly.
Go to Prove → Trust → Trust Center. The Settings button at the top right of the Page Builder opens everything you need for steps 1 and 2.
Step 1: Set up the appearance
Click Settings, then open the Appearance tab.
Set your Trust Center Title (shown in the browser tab and page header), Primary Color and Font.
Add your Logo and Favicon, and set a Logo Redirect Link — where visitors go when they click your logo, usually your main website.
Click Preview at any time to see how your page looks.
The SEO Settings and Tracking Settings tabs next to Appearance are for search-engine metadata and analytics (GA4).
Step 2: Create your custom domain
Until you add a custom domain, your Trust Center is reachable at the default ComplyJet link shown as Base Domain. Before sharing it widely, add a custom domain so visitors see your own address, for example trust.yourcompany.com.
In Settings, open the Custom Domain tab.
Under Select a prefix & custom domain, choose a Domain Type (trust, security or compliance) and enter your company’s domain in Custom Domain.
Click Add Custom Domain. ComplyJet gives you the CNAME record to add to your DNS.
Step 3: Add the record to your DNS
Before you start: You’ll need access to your domain’s DNS settings, usually at your registrar (such as GoDaddy, Namecheap, Cloudflare, or Squarespace).
Log in to your domain provider and open the DNS settings for your domain.
Add a new CNAME record with the values shown below.
Save the record, then wait. DNS changes can take up to a few hours, and your Trust Center won’t load until ComplyJet has enabled the domain on our side.
Type | Name/Host | Value |
CNAME | trust (or the prefix you chose in Step 2) | customers.complyjet.com |
Common mistake: In Name/Host, enter just trust, not trust.company.com. Most providers add your domain automatically, so the full address creates a broken record. Not sure? Enter trust, save, then check that the record shows as trust.company.com. (A few providers expect a trailing dot: trust.company.com.)
Stuck? Contact your domain provider, or message our support team and we’ll help. We can’t access your DNS settings.
Step 4: Publish
When you’re happy with how the page looks, click Publish Trust Center at the top of the Page Builder.
Keep your compliance status up to date
The Compliance tab shows the frameworks you’re pursuing or certified for. Update it as you progress — for example, when you finish an audit — so customers always see the right status.
In the Page Builder, open the Compliance tab and click Manage.
Click Edit next to a framework.
Change its Status to Compliant, In Progress or Coming Soon. You can also add the Auditor and a Description.
Click Save.
Need a framework that isn’t listed? Click Add Framework in the same panel.
The other Page Builder tabs — Overview, Trusted by, Resources, Controls, Subprocessors, FAQ and Updates — each control a section of your page.
Building it faster with AI
If you’d rather not fill in every section by hand, Build with ComplyJet AI can pull your logo, brand colors, and customer logos from your company’s website, sync in your frameworks, controls, vendors, and policies, and add a few starter FAQs. It won’t overwrite anything you’ve already filled in.
Go to Prove → Trust → Trust Center.
Click the three-dot menu (⋮) next to Preview, then click Build with ComplyJet AI.
Enter your Company website and click Build my Trust Center.
When it finishes, review the Overview, FAQs and branding to make sure everything reads right.
