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What Is the Trust Center?

A public-facing page that shows prospects and customers your security posture — so they stop emailing you for it. Start here before the other Trust Center articles.

Written by Upendra Varma

Your Trust Center is a webpage — hosted by ComplyJet, or at your own custom domain — that shows prospects and customers your certifications, controls, policies, and subprocessors, without them having to ask you for a security questionnaire or a call with your team. It's the self-serve answer to "can you send us your SOC 2 report" and "what's your security posture."

Find it at Prove → Trust → Trust Center.

What's on the page

The Page Builder is where you edit the content, organized into tabs that map directly to what a visitor sees:

Before filling any of this in, set the page's branding — see Setting Up Your Trust Center.

Public vs. gated content

Not everything has to be visible to anyone who finds the URL. Some content (typically more sensitive documents and details) can be gated behind an access request — a visitor requests access, and you approve or reject it from Access Requests:

This is not an NDA or e-signature workflow — it's simple approve/reject gating. See Reviewing and Approving Trust Center Access Requests for the details, including why this isn't a legal workflow.

Publishing

Filling in content doesn't make the page public by itself — you publish it explicitly with the Publish Trust Center button. It's reachable at a default ComplyJet URL as soon as it's published, and you can point your own domain at it — see Connecting a Custom Domain to Your Trust Center — so it reads as trust.yourcompany.com instead.

Beyond the page itself

Two related features live under the same Trust section but aren't part of the public page:

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