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Creating & Managing Audits

Everything you need to prepare, collaborate, and pass your audit — all in one place.

Upendra Varma avatar
Written by Upendra Varma
Updated over a month ago

Frameworks like SOC 2, ISO 27001, HIPAA etc. don’t just require controls — they require proof.

That’s where audits come in. An independent auditor reviews your evidence,

evaluates your compliance, and issues a formal report/certification that you can share with customers, prospects, and partners.

With ComplyJet, the entire audit lifecycle — from setup to final report — is handled in a single, streamlined workflow.

1. Prepare for the Audit

Before you can create an audit, make sure you're actually ready to start one. Here’s what that involves:

Check Your Readiness

Go to the Dashboard or Tasks page — we’ll show you a clear status of whether your company is audit-ready. If anything is missing, complete those tasks first.

Choose Your Auditor

Not sure which audit firm to work with? Reach out to our support team. We’ll help you select from a pool of trusted, pre-vetted auditors based on your budget, region, and certification needs.

Complete Pre-Audit Paperwork

Most auditors require some documentation before kicking off the audit — things like an Engagement Letter, Statement of Work (SOW), and timelines.
We’ll guide you through this part — just drop us a message and we’ll help you get everything in place.

2. Add Your Auditor in ComplyJet

Once you've finalized your auditor and completed the paperwork:

Go to Setup -> Settings → Auditors → Add Auditor

You’ll need the auditor’s UUID to complete this step. You can directly ask your chosen auditor (or) reach out to support, and we’ll share the correct UUID based on your chosen audit firm.

3. Re-run All Tests Before Starting

Before creating your audit, go to Compliance → Evidence and click “Re-run all tests.”

This ensures:

  • Automated monitors reflect your latest compliance status

  • Evidence is fresh and accurate

  • You’re sharing up-to-date results with the auditor

🛠️ Best practice: Always re-run tests just before audit creation to avoid stale data.

4. Create the Audit

Now, go to the Audits tab and click “Create Audit.”

You'll be asked to fill in:

  • Audit Type (e.g., SOC 2 Type I, ISO 27001)

  • Evidence Date Range

  • Assigned Auditor (selected from your added auditors)

⚠️ Don’t see the “Create Audit” button?
This is disabled by default. Contact our team — we’ll review your readiness and unlock this once:

  • Your compliance tasks are complete

  • The auditor is correctly added

  • Pre-audit paperwork is done

5. Manage Audit

Need to adjust what’s shared with the auditor? Or re-assign to a different auditor ?

Click “Manage Audit” on the relevant audit to change these.

This lets you:

  • Assign an auditor ( if not assigned during creation stage ) or re-assign it to a different auditor

  • Expand or narrow the evidence window

6. Collaborate with the Auditor

Once the audit starts, your auditor will begin reviewing evidence:

Inside the Audit → Evidence tab, you can track:

  • What’s been approved

  • What’s been flagged

  • Comments or requests for more info

It’s all in real time — no waiting for weekly updates or PDF exports.

7. Respond to Requests Promptly

If the auditor needs clarification or more evidence, they can:

  • Leave in-app comments

  • Or reach out via email or Slack

You’ll be notified through your preferred channel and can respond quickly.

8. Audit Completion & Report Delivery

Once the auditor has completed their review:

  • They’ll mark the audit as complete

  • You’ll receive the official Audit Report

This becomes your proof of compliance — ready to share with prospects, customers, and partners.

Still have questions? Reach out via chat — we’re here to help.

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